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Harvard KAU - a reference manual from Karlstad University Library

Dissertations

In-text citation

(Karlsson 2018)

 

Reference list

Karlsson, J. (2018). Frontline employees' role in service innovation and value creation. Diss. Karlstad: Karlstads universitet.


If you read the electronic version of the thesis, add the retrieval address and retrieval date last in the reference. 

Student thesis

In-text citation

(Dronkert & Damink 2017)


Reference list

Dronkert, M., & Damink, T. (2017). Improving sustainability performance with management information models. Master´s thesis.Karlstad: Karlstad university.


If you read the electronic version of the thesis, add the retrieval address and retrieval date last in the reference.